Privacy Policy

Information we handle

The Altitude Well website does not currently use account registration, advertising pixels, newsletter forms, or our own payment form. Our hosting and security providers may process ordinary technical data such as IP address, browser, device, requested page, and request time to deliver and protect the site.

If you email us, we receive your email address and the information you include so that we can respond and provide support.

Purchases through Gumroad

Checkout, payment, receipts, tax handling, and digital delivery are provided by Gumroad. Gumroad may collect your name, email address, payment and transaction information under its own Privacy Policy. Altitude Well may receive order and customer details needed to deliver products, answer support requests, and manage refunds. We do not receive or store your full card number.

How information is used

• to provide purchased products and customer support;
• to verify orders and process refund requests;
• to maintain the security and reliability of the website; and
• to comply with legal, tax, fraud-prevention, or dispute obligations.

Sharing and retention

Information is shared only with service providers involved in hosting, payment, delivery, security, or legal compliance, or when required by law. We do not sell personal information. We retain information only for as long as reasonably needed for support, transaction records, disputes, security, and applicable legal obligations.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, or objection regarding personal information. Contact hello@altitude-well.com. For information controlled directly by Gumroad, contact Gumroad through its privacy channels.

Updates

We may update this policy when our services or legal obligations change. The effective date shown above identifies the current version.